FAQ

Category: UWCFS Account / Subcategory: Withdrawals

How much does it cost to send money to an e-wallet?

Category: UWCFS Account / Subcategory: Opening and verification

What is verification? Why is it necessary to have a verified account?

Verification is the process used to confirm identity based on provided documents.

Every new customer must go through the verification process to confirm his/her identity. The higher your verification level, the less restrictions you will have.

Primary verification confirms identity and requires an upload of scanned documents (one identification document + one proof of address (1+1), or two identification documents + two proofs of address (2+2). It is also needed to complete Personal Questionnaire form on our website.

Secondary verification confirms identity through notarized paper copies of documents sent through mail in addition to scanned versions. (one notarized identification document + one original proof of address , or two notarized identification documents + two original proofs of address). To speed up the process, please mail us documents by regular post only after successful Primary Verification.

Verification 1+1 is convenient for clients who want to order a UWCFS Quick Card. The clients who are planning to use UWCFS services without initial limitations, must provide UWCFS with 2+2 documents.

After successful Primary Verification you are allowed:

a) According to 1+1 (scanned documents)

- to top up your account using the banking option of your choice, except e-wallets. However, it is possible to top up UWCFS account via OKPAY and WebMoney e-currency

- make transactions not exceeding €1000

- to order a UWCFS Quick Card

b) According to 2+2 (scanned documents)

- to top up your account using the banking option of your choice, except e-wallets. However, it is possible to top up your account via OKPAY and WebMoney e-currency

- to withdraw money using all banking options

- make transactions not exceeding €1000

After successful Secondary Verification you are allowed:

a) According to 1+1 documents copies sent by post

-to top up your account using the banking option of your choice, except e-wallets. However, it is possible to top up UWCFS account via OKPAY and Webmoney e-currency

- to work with your Quick Card (both top up and withdrawal)

b) according to 2+2 documents copies sent by post

-to use your UWCFS account and all its products without initial limitations

Under the limitations of the Primary Verification process, the sum of ALL transactions made cannot exceed €1000. If transactions exceed this limit, the user will need to complete the Secondary Verification process.

Without Secondary Verification, you are not allowed to top up or withdraw from a UWCFS account using the authorized e-wallets. *This restriction does not apply to OKPAY and Webmoney e-money systems. Please note, sum of all e-currency transactions cannot exceed 1000 EURO.

If you wish to work over this limit, you will have to go though the Secondary verification process. The amount loaded through any of the listed e-money systems will be frozen on the account until the customer successfully completes Secondary verification process. The verification must be completed within 40 days. Otherwise, the transferred funds will be returned to the original e-wallet and you will be fined a commission fee.

Without Secondary Verification, you are not allowed to top up your UWCFS Quick Card or withdraw money via ATM and POS transactions.

Recurrent verifications

Recurrent verifications are requested from individual customers if any of the verification documents need to be renewed. We reserve the right to request a copy of a new document or proof of a new address/registration (once every 12 months). Corporate customers must provide us with a new Certificate of Good Standing every 6 months.

We will inform you if additional documents are required.

Category: Other services / Subcategory: E-currency

What kind of e-wallets does UWCFS work with?

Category: UWCFS Account / Subcategory: Topping up an account

How do I top up my account via the e-wallet?

Category: UWCFS Account / Subcategory: Opening and verification

What are the requirements for verification documents?

A proof of identity

-Copy of your ID needs to:

- be valid for another 6 months

- be written with latin letters

-include your photograph, date of birth, a serial number, and issue/expiration dates

It could be:

-Passport

-Driving License

-National ID

-Social Security number (for the countries where it is a plastic card with photo)

We will accept a good quality, color scanned copy of the document.

In case you upload documents via Account Management System, we accept the following formats: jpg/jpeg/bmp/gif/png.

Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.

For the purposes of Secondary verification, this document should be officially notarized.

If you don't have such possibility in your country, you have to print the personal application with all personal details. You need to sign this document and have it officially notarized.

The personal application should be attached to the copy of your document.

Proof of Residence

-The proof of address should strictly be at the applicant's name (we cannot accept documents with any other name than your own).

-The proof of address should bear the same address you provided during the registration. The proof of address should be complete and contain the postal code.

-The proof of address should be not older than 90 days if you upload it via Account Management System and not older than 60 days if sent through regular mail. This could be a utility bill or bank statement on your name; we cannot accept bills from mobile operators due to current legal requirements. The original bank statement has to be also certified: to be stamped as a true copy by the issuing bank.

-We cannot accept digital copies of the documents. The recent proof of address should be received through regular mail.

-PO BOX address in a proof of address is not an acceptable form of a delivery address for the UWCFS Quick Card.

Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.

Category: UWCFS Cards / Subcategory: Using cards

Commission	1.5%
Minimum commission	$1,00 or €1,00 or £1,00
Maximum commission	no
Maximum transaction amount	$5,000.00 (€4,000.00 or £3,000.00)

Commission	1%
Minimum commission	$1,00 (€1,00, 1,00 rubles)
Maximum commission	$300,00 (€300,00, 9.000,00 rubles)
Maximum transaction amount	no

Commission	2,5%
Minimum commission	$1,00
Maximum commission	no
Maximum transaction amount	$5.000,00

Commission	6%
Minimum commission	$1,00 (€1,00)
Maximum commission	no
Maximum transaction amount	$5.000,00 (€5000,00)

Commission	1% withdrawal
minimum commission	$1,00 or €1,00
maximum commission	no
Maximum transaction amount	no

Top 10 modified/added faqs

How much does it cost to send money to an e-wallet?

What is verification? Why is it necessary to have a verified account?

What kind of e-wallets does UWCFS work with?

How do I top up my account via the e-wallet?

What are the requirements for verification documents?

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How can I block the UWCFS payment card?

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Limits and restrictions on the use of the card

USD UWCFS Quick Card	+ 96 11 744 962
UWCFS Virtual Quick Card	+ 96 11 744 962

Minimum balance:	$10.00
Maximum balance:	$5,000.00
Daily cash withdrawal at an ATM (3 withdrawals per day):	$2,000.00
Weekly cash withdrawal at an ATM (11 withdrawals per week):	$5,000.00
Daily point of sale/online purchases (8 purchases per day):	$3,000.00
Weekly point of sale/online purchases (40 purchases per week):	$12,000.00

Minimum balance	0.00
Maximum balance	$6,500.00
Daily POS transactions	$2,000.00 (8 purchases/day)
Weekly POS transactions	$10,000.00 (40 purchases /day)